Q: What types of cleaning services do you offer?

A: We offer a wide range of cleaning services, including vacation rental cleaning, deep cleaning and move-in/move-out cleaning. Each service can be customized to meet your specific needs.

 

    Q: Do you provide cleaning supplies and equipment?

A:Yes, we bring all necessary cleaning supplies and equipment to ensure a thorough and professional job. However, we do ask that you provide a broom,mop and vacuum to avoid any cross contamination.

 

    Q: How often can I schedule cleanings?

A:We accommodate custom schedules based on your needs.

 

    Q: How do I book a cleaning service?

A:Booking a cleaning service with us is simple and convenient. You can reach out to us via email, through our website, or by giving us a call. Once we connect, we’ll gather all the necessary details about your property to provide you with a tailored quote. After you agree to the quote, we’ll promptly schedule the cleaning to ensure your property is guest-ready.

 

    Q: Are your cleaners background-checked?

A:Absolutely. Each of our cleaners undergoes a comprehensive background check and drug testing as part of our rigorous hiring process. We prioritize your safety and security, ensuring that our team members are trustworthy and reliable professionals.

 

    Q: Will I have the same cleaner every time?

A:We make every effort to assign the same cleaner to your property for each visit, ensuring consistency and familiarity. In the event your regular cleaner is unavailable, we will provide a highly trained substitute to maintain our high standards of service.

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    Q: How do you ensure the quality of the cleaning service?

A:We implement strict quality control measures through meticulous inspections using a detailed checklist after every clean. Our team undergoes regular training to ensure our high standards are consistently met.

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    Q: What if something is damaged during the cleaning or if we notice a guest damaged something?

A: While we take exceptional care to prevent any damage, in the rare event something is broken, we promptly take full responsibility and address the issue. Additionally, if we discover any damage caused by a guest, we will document it immediately and notify you, ensuring you have the information needed to seek timely reimbursement from the guest or booking platform.

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    Q: Can you handle special cleaning requests?

A:Yes, we’re pleased to accommodate special requests. Whether it’s focusing on a specific area or addressing particular needs, simply inform us when you book, and we will tailor our services to meet your expectations.

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   Q: What areas do you service?

A:We serve the Destin and Miramar Beach areas. If you’re outside of these areas, feel free to contact us to see if we can accommodate your location.